Never Rent From On The Move.

Horrible day - and it didnt have to be! I phoned the letting agent today to ask them why they had not told the landlord what was happening at my building and to check that he had spoken to them. They told me that they had kept him fully informed at all times and that he spoke to the office daily. Obviously contradicting what the landlord himself had told me. They tell me that the only complaints they have received about the property have been from me - they accused me of exagerrating what was happening (how you exaggerate a broken window I can't imagine!) and all but accused me of lying. When I finally get hold of the landlord this afternoon he is singing a very different tune to the one he was on Sunday. This time he claims to have been kept out of the loop by his own request and is backing up the letting agents opinion that I'm hysterical. They both claim not to have been aware of any complaints by anyone other than me. This makes no sense as the woman in the house next door has told me she has been in contact with them and I gave her their contact details myself. The first noise complaint wasnt made by me but by another person in the building and I only knew about it when I was called to confirm it. The worst part for me was finding out from the landlord that the letting agents have automatically disregarded all complaints made by me because I was on their case about the internet access when I first moved in. I can't wait to move - I'l be well out of this madness. I do feel bad for the other neighbours on the street - the woman next door seemed so exasperated when she came round last week. Theyr going to be stuck with this for a while. All I can say is - never rent from On The Move.
Just had the third day of the contact centre training course. Had a bit of a wierd atmosphere today. Theres one guy on the course who has made a bit of show of being friendly with everyone, asking about their family, their kids etc. Except me - he barely acknowledges me. It was especially awakward today as there were 3 times we were split up into groups and each time we were in the same group. When he spoke to me he barely looked at me, at lunch I stayed in cos I was waiting for phone calls and we were left alone in the room together - at no point did he make any effort to speak to me, when the others came in he suddenly perks up and is mister chatty again but with me he's practically mute.