Monday, 16 November 2009

Dreading today.

really really really not looking forward to today. Im not enjoying this training course in the slightest. When I started they gave me the impression it was going to be training with the call centre equipment and actual experience in the call centre - instead Im getting perhaps an hour or two a day in the actual call centre parts of the building. The rest is all 'teambuilding' games like turning your CV into a tv advert or rap song - hideously painful experiences for me. For some reasonthey seem to be under the impression this kind of stuff is confidence building. Can't imagine where they get that idea from. Its mostly making me hate myself, everyone around me and dread any future job interviews. If they would just take no for an answer when I'm not comfortable doing something it would mean a lot. Instead when I'm saying no, I dont feel comfortable with this, I'm not doing it, I really dont want to have to do this etc they just talk over me saying I am doing this, I have to do it etc. Been too stressed to sleep tonight - really dont want to have to get up and go to this. I certainly can't face 5 weeks of this.

Wednesday, 11 November 2009

Never Rent From On The Move.

Horrible day - and it didnt have to be! I phoned the letting agent today to ask them why they had not told the landlord what was happening at my building and to check that he had spoken to them. They told me that they had kept him fully informed at all times and that he spoke to the office daily. Obviously contradicting what the landlord himself had told me. They tell me that the only complaints they have received about the property have been from me - they accused me of exagerrating what was happening (how you exaggerate a broken window I can't imagine!) and all but accused me of lying. When I finally get hold of the landlord this afternoon he is singing a very different tune to the one he was on Sunday. This time he claims to have been kept out of the loop by his own request and is backing up the letting agents opinion that I'm hysterical. They both claim not to have been aware of any complaints by anyone other than me. This makes no sense as the woman in the house next door has told me she has been in contact with them and I gave her their contact details myself. The first noise complaint wasnt made by me but by another person in the building and I only knew about it when I was called to confirm it. The worst part for me was finding out from the landlord that the letting agents have automatically disregarded all complaints made by me because I was on their case about the internet access when I first moved in. I can't wait to move - I'l be well out of this madness. I do feel bad for the other neighbours on the street - the woman next door seemed so exasperated when she came round last week. Theyr going to be stuck with this for a while. All I can say is - never rent from On The Move.
Just had the third day of the contact centre training course. Had a bit of a wierd atmosphere today. Theres one guy on the course who has made a bit of show of being friendly with everyone, asking about their family, their kids etc. Except me - he barely acknowledges me. It was especially awakward today as there were 3 times we were split up into groups and each time we were in the same group. When he spoke to me he barely looked at me, at lunch I stayed in cos I was waiting for phone calls and we were left alone in the room together - at no point did he make any effort to speak to me, when the others came in he suddenly perks up and is mister chatty again but with me he's practically mute.

Too tired and annoyed to title.

Started my contact centre training course this week - feel naked without my jeans but im adapting. Got to wear standard office wear you see - I'v spent like £150 on new clothes. Viewed a flat in Paisley - it was so cute I wanted to adopt it but it needs some work done, theres some doors hanging off hinges, the white goods look a bit dingy (grey goods), the carpets are mostly pieces stuck together roughly and everything needs a good clean. Its very close to UWS (I can see it out the kitchen window) and the train station. I actually think its quicker to get to Glasgow Central from Paisley by train than it is from Pollockshields by bus. Landlord might be willing to negotiate on price so it might turn out to be ok. I am a bit worried that its on the 3rd or 4th floor (too many stairs - lost count) considering what I'm like. Theyr proper concrete stairs that would do quite a bit of damage when I fall as well. Heres something interesting - the landlord was round on sunday to fix a water leakage problem with my shower and i mentioned to him why I was so keen to move out. Turns out the letting agents have breathed a word of the problems with the dickhead next door. They hadnt told him about the smashed window, the police being called etc. Poor guy was pretty shocked when I told him. As theres still wine stains in the hallway and glass in the garden theres still proof there for him to see. As this is now Tuesday I would have thought the letting agent would have given me a call to clear things up and explain why they hadnt told the landlord what was going on - suppose a little professionalism is just too much to expect. Had to call them tnoght - came home and the heating isnt switched on and theres no hot water. The heating system is always a bit temperemental but its unusual not to have hot water. Left them a message which I'm sure they will ignore tomorrow. Will probably phone them again in the morning anyway - that guy next door has left his cd player on and its just repeating one song over and over. Im not sure what song it is - its too quiet to hear the words but its beginning to drive me a little crazy.